Use of digital technologies among EU enterprises in 2021 (Eurostat figures)
In 2021, the vast majority (94%) of EU enterprises with at least 10 employees and self-employed people used a fixed broadband connection to access the internet. Most EU enterprises were also present online: 78% had a website, 59% used social media and 22% had e-commerce sales (in 2020), according to Eurostat figures.
The uptake of information and communication technologies (ICT) by businesses has the potential to improve services and products as well as to increase competitiveness. It can have a profound impact on how businesses are run, touching upon a range of aspects such as how they organise their production or service provision processes, as well as their internal or external communication.
Do you know what share of EU enterprises use cloud computing, e-business applications, artificial intelligence or other ICTs? For instance:
In 2021, 59 % of EU enterprises used social media.
In 2021, 41 % of EU enterprises used cloud computing services
During 2020, 1 in 5 EU enterprises made electronic sales (e-sales)
The share of EU enterprises using internet connections of more than 1 Gb/s was 10 % in 2021.